Troubleshooting Enrollment Issues on Cloud SotiMobi Control Server

IS
Isaac Shore
gatewaysav

Howdy all,

I am attempting to enroll some Samsung A9+ tablets. After successfully enrolling ~20 tablets, I have 7 tablets that will not enroll. I cannot seem to find where enrollment logs are located on the cloud server so I can troubleshoot further. Can someone point me in the right direction? I am on version 15.6.3.1018. I also have a support ticket in, but would like to resolve this myself if possible because it is faster.

Thanks!

2 years ago
SOTI MobiControl
ANSWERS