We are currently planning on moving from older Android devices to newer ones, but I have trouble enrolling the new devices. The old enrollement QR-code does not work (it cannot apply settings), and I have not been successfull with any of my other attempts either.
Bacground information:
We are running SOTI version 15.2, which should support Android for up to version 10. The device I'm trying to enroll is Samsung Xcover pro 10. I have created an enrollment profile for it, similar to that of our older Android devices had. I receive the enrollment ID and URL fine, but neither of them work when I input them to Mobicontrol Stage. If I input the Enrollment ID, the device says that my enrollment failed. If I try the enrollment URL instead, it says Invalid URL. If I enter the server address directly, the enrollment proceeds, but I receive the following message: "Please provide the following additional information to continue enrollment".
The windows is as follows:
I have no idea what shoud I insert there.
I'm sorry for potentially uneducated question, I'm quite new to this. Any help would be much appreciated.
