Adding "Support Contact Information" as Shortcut

Solved
WF
Willy Fransson
Powertrain Engineering Sweden AB (Aurobay)

Hello, i am trying to add the Support Contact Information tab to our lockdown profile as a shortcut
Does anyone have any ideas on how to do this? 

I have configured it as i wanted but it requires to go out of Lockdown profile which are users wont be able to do
Since we have several different locations we want to list a contact number to our Administrators in order to be able to support

a year ago
Android
ANSWERS

With identify_activity i only get this: net.soti.mobicontrol.androidwork/net.soti.mobicontrol.ui.MainActivity
I am pretty sure this is not explicitly pointing to the support tab in the Mobicontrol app.

But you could add in the template a button showing a message window where you display the information.
The bad thing is that you need to add this to your template code and if it changes, you need to change the template if you don't grab this via a custom attribute.

Solution
WF
Willy Fransson
a year ago

Hello,
Thanks for your reply, i have decided to just add it as a custom message in the DynamicLockdown Template which turned out better for us
However a function to create the support page in Soti displayed as a lockdown shortcut would be great if you need to apply more information regarding the support

But thank you for the help :)

S
SKMOD@SOTI
a year ago

Hi Willy Fransson,

Thanks for posting on SOTI Pulse, Thanks Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

 

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