Samsung API

ID
IT Dept
Suburban Pest Management LLC

When will the skin for the Note 8's be functional - I am unable to use the HTML remote control, keeps using the legacy plugin which I am unable to do anything on this phone.

8 years ago
Android
ANSWERS
ID
IT Dept
8 years ago

We sent our request to Samsung and received an answer -  due to a skins issue when you remote into the NOTE 8

1.  You must be in an app or not on the home screen to do this

2.  Unpin the navigation bar - to do this you must double tap the DOT (next to the task manager) at the bottom left hand side of screen.

3.  Everything works wonderfully.