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Granting SOTI Permissions using Zebra OEM Config via SOTI Profile NOT App Policy

Solved
KW
Katie Williams Silver Contributor
sefl

I am running into issues trying to grant the permissions using the Profile for Zebra OEM Config: Is there a prerequisite to using this funcitionality or something I am missing. 

I don't want to go through the Play store and download the app, I find that the changes are not instant and I have to wait for the PS to push them down to the device. 

I have used the article here: https://pulse.soti.net/support/soti-mobicontrol/articles/ka2OF0000001nNDYAY

But the permissions are not allowing. I have tried two devices and revoked, restarted the device and reinstalled the profile and it is not setting the permissions for: 

usage access, notification access, system alert window, manage external access

These devices are TC78's, A14, running 2025.0.4 SOTI Agent Version.

20 days ago
SOTI MobiControl
ANSWERS
RK
Radim Kadlec
20 days ago

Hi Katie,

As per the article you mention the approch to setup OEMConfig via a Profile is only available for Android 10 and below devices. You should use an App Policy instead.

If your device does not have a Google account you can use Enterprise App Store + Zebra OEM Config (com.zebra.oemconfig.release) + Managed App Config.

KW
Katie Williams
20 days ago

Thanks for the quick response, I clearly skimmed through it and overlooked what took me in circles! Thank you for pointing that out!

 I did go over and try app policy just to see if it was working over there and seems to be partial, all file access and device and app notifications aren't granting for me, what option is this? And I believe Modiy system settings has to be done manually is that correct? Or is there an option for that one that is called another name?

 

KW
Katie Williams
20 days ago

Update Device and App Notificatios needs both options here: 

RK
Radim Kadlec
20 days ago

All Files Access = Manage External Storage
Modify System Settings = Write Settings

While the Manage External Storage is supported on MX10.4+, Write Settings requires MX 14.2+. So if doesn't work on your devices it may be related to your OS build number.

Solution
KW
Katie Williams
20 days ago

all worked but all file access:

U
UTMOD@SOTI
18 days ago

Hi Katie

Good day

Thanks for posting on SOTI Pulse. Thanks Radim for your helpful responding to the post

If the below response helped please mark the post as solution. Also, feel free to reach out if you need clarification or have any follow-up questions.

Incase of any further concerns, please don't hesitate to reach out.

Have a great day ahead

Kind Regards

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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