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Managed configuration not applied (Android Enterprise DO)

LN
Laurent, NACHBAUER
Solutys Technologies

I'm facing an issue with mandatory apps, it used to work correctly before google broke the play store on the soti side.

Devices are Zebra TC56 N, agent build 1474, mobicontrol build 13.4.4822 (had the same issue in 4744), google services are latest;

I added Android enterprise agent as mandatory app to have it updated (it was build 1110), it shows in the application catalog on the device, as mandartory, but will not install. I tried anything I could think of, then installed it manually clicking on it, and it installed fine. I tried the same with other apps, same behavior.

Another issue, with sonicwall mobile connect (a vpn app), which has managed configuration. Despite setting up the connection in the advanced tab of the rule with everything needed, no configuration is deployed.

These issue may be separate, or the same one.

Any help would be appreciated.

Edited 7 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
7 years ago

Are you running your device in Android Enterprise Work Profile mode? Or in Android Enterprise Device Owner mode?  You can check this from the active API reported on your device agent's configuration tab.

LN
Laurent, NACHBAUER
7 years ago

Device owner, enrolled by NFC bump

LN
Laurent, NACHBAUER
7 years ago

I don't know what I did on the device but it suddenly started working again. New enrolled ones work too, I'll check on the already enrolled ones later.

The managed configuration part is still not functional though, I will rename the title.

JN
Joao Nelson Cavezale de la Torre
5 years ago

Hi Laurrent, could you solve the configuration manage part ?

I have an issue from an application that is not on the play store and demand the configuration management parameters.

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