Error: Unable to download package file to enroll device

BP
Bau, Pham Van
Nessar Vietnam Technologies Joint Stock Company

I have created Enrollment Police, use it to register the device via provision package, But when I download the package file, it gives the above error

a year ago
SOTI MobiControl
ANSWERS
S
SKMOD@SOTI
a year ago

Hi Bau, Pham Van,

 

Thank you for your post on SOTI Pulse.

We would appreciate it if you could let us know whether your issue has been resolved.

If the issue persists, we suggest submitting a support ticket so that our dedicated support team can assist you more effectively and work towards resolving the matter as quickly as possible.

 

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

BP
Bau, Pham Van
a year ago

Thank you so much. This problem is resolved

RC
Raymond Chan Diamond Contributor
a year ago

Hi Bau,

I have never encountered error similar to yours.  Could you please share how you fix the problem.  Is it related to the web browser used or its settings/extensions configured?