Why are no devices visible in my "Assign" window?

Solved

Hi,

when I try to assign a new profile the folders are listed, but not the devices in the folders. So I select the whole folder, but the profiles will not be applied to any of the devices. On previous profiles, the devices are listed and can be selected one by one. Refreshing, etc. hast not done anything either. Any ideas?
Assign Window
Device Window

a year ago
SOTI MobiControl
ANSWERS

Did you create the correct profile (an android enterprise profile for enterprise devices or maybe trying to assign a classic profile to enterprise devices (or vice versa))?

I think if it doesn't match, you also won't see the devcies in the list.

Solution
OK
Oliver Kulbach
a year ago

Thank you. That was the reasons.

I'm happy that i was able to help :)

T
TLMOD@SOTI
a year ago

Hi Oliver,


Thanks for posting on SOTI pulse. Thanks Rafael for responding to the post, your expertise and willingness to help are greatly appreciated!

I am glad that your question is answered now.

Kind Regards,