Good morning,

I'm a soti newbie so hopefully if anybody can help me that would be great.

We're using Soti Mobicontrol Version: 14.3.3.1111 and are working only with Android devices.

We have a profile applied for our samsung SM-A52SF devices (OS version 12).  This profile is applied on 15 of our 16 devices.  Under the configurations tab no Profile is assigned for 1 device.

When I look under the profile I see this profile applied to the group where all 16 devices are located.

Can anybody give me a direction on where to look.  Is there any logging that I can consult.

Regards

Steven