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Web filter - Cannot use ruletype "Block" with URL " * " anymore

Solved
J
Joakim
Essity

First post here. Thought to pick your mind on this one. Before upgrading from SOTI MobiControl 14.3 to 15.1 I had profiles assigned with web filters covering the allowed URL's that were assigned to my devices. The profiles are applied to all devices and working fine.

I had a couple of "Allow" rule types and one "Block" with the "*" as the URL. This worked perfectly fine. Users could only browse to the Allowed URL's and all other sites were blocked due to the usage of "*"

I now tried to make changes to one of the filters and it gives me an error. Doesn't allow me to save it anymore. This forces me to remove the "*" as a Block rule type and this will give access to all sites when users try to browse using e.g. Chrome. I guess this is due to some changes in 15.1 or any versions after 14.3...

Any tip on what I can do here is appreciated.

browser chrome web-filter webfilter
5 years ago
SOTI MobiControl
ANSWERS
J
JCMOD@SOTI
5 years ago (edited 5 years ago)

Hi Joakim,

Thank you for posting on SOTI Central.

We've fixed this problem on 15.1.1 and 15.2 - However, if you're unable to upgrade your MobiControl Version, this is the workaround:

1. Create a Profile with a Web Filter URL of "example.com". Don't assign yet.
2. Open SQL table called "Payload" (using SQL Studio).
3. Find the "Payload" row with "Content" that looks like: "Black1=example.com;BlackCount=1;". If you see multiple "Payload"s with similar "Content", use the latest.
4. In the "Content" of the "Payload", replace "example.com" with "*".
5. Restart the DS, and assign the Profile to devices.

Please exercise extra caution when performing the workaround, if you need assistance don't hesitate to contact Technical Support.

Regards,

Solution
J
Joakim
5 years ago

Thanks for that quick answer. I cannot perform below activities unfortunately due to being on the Cloud. I'll request an update of my DEV environment to the latest MobiControl version to test and verify that I can upgrade my PROD environments.

I'll request an upgrade of the production environments once verified.

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