Hello, anyone has encountered a scenario wherein app gets uninstalled from the device? There are no logs saying that it has been uninstalled, and the app is showing uninstalled in the Application tab.

There are two scenarios:
1) Showing uninstalled in the application tab, profile is showing installed. 

Fix: Force package installation

2) Showing uninstalled in the application tab, no profile, no app policy related to the app

When checking the possible related profiles or app policy, the device is not even in the assignment

There's nothing unusual in the logs, nor in the device/web console log

We've raised a case to SOTI but wondering if anyone had the same experience in the past.