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DB Error Messages after Update to 15.4.0.4735

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MA
Meindl Andreas
BestSecret GmbH

Hi,

my dba team is asking if these errors can be ignored or must something be fixed ?? We get these on a regular daily basis.

  • [INFO] Database ID: [33]. Deleting unrecoverable checkpoint table row (id: 5).
  • [INFO] HkHostFreezeCkptTrimming(). Database ID: [33]. HkTrimLSN Frozen: [1]
  • [INFO] getMaxUnrecoverableCheckpointId(). Database ID: [33]. Start of Log LSN: 00020362:000D6575:0002 used to trim unrecoverable checkpoint files tables during full backup.
  • [INFO] HkHostBackupDeleteContext(). Database ID: [33]. Cleaned up all the allocated buffers
  • [INFO] HkHostFreezeCkptTrimming(). Database ID: [33]. HkTrimLSN Frozen: [0]
database error
Edited 4 years ago
SOTI MobiControl
ANSWERS
MB
Marcus Breitenthaler
4 years ago

Hi Andreas, 

only with an Snapshot or backup.

When you have DB and MobiContorl on different Server it is difficould.

Normaly is in the Script running bevore applying the updates doing a Backup of the SQL Database.

I have all (Database & MobiControl) on the same Server and do before starting a Upgrade a Snapshot to can get back if a failure is happening.

Solution
MB
Marcus Breitenthaler
4 years ago

Hi Andreas,

i think it is a huge BUG in the 15.4 Version.

This new Relase has dissapeared from the Downloadpage at the Moment.

https://docs.soti.net/soti-mobicontrol/release-notes/

MA
Meindl Andreas
4 years ago

Hi,

yes seems so, is it possible to downgrade to 15.3 ?

Regards

SS
Support Staff Account
4 years ago (edited 4 years ago)

Hello Meindl, 

Thank you for posting in the SOTI Central Discussion Forum.

The build you have mentioned to have installed was not the intended build to be released and as a result, we apologize for any errors you are seeing in your DB.

The official and recommend 15.4 build has now been released and is available for download here

Nonetheless, we do not recommend continuing from the 15.4.0.4735 build and installing the newer version over it but rather to install from a clean installation or restore your backup from the previous installation and follow the upgrade path from an officially supported version.

Thank you in advance for your understanding.

Regards,

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