Best Practices for sending broadcast messages

J
John
G4s Secure Solutions (usa) Inc.

Hello. I'm looking for best practices in sending broadcast messages to all or groups of devices several times a week. We are wanting to send Reminders and Tips to our users on COVID-19 related items and I would like to know how some of you are communicating with your end-users in a similar way.  I've used the send message function but would like to look at alternatives. 

Version: 14.5.3.1042

Android Enterprise/Android Plus

99% of phones are in kiosk mode 

Thanks,

John

5 years ago
Android
ANSWERS
J
JCMOD@SOTI
4 years ago

Hi John,

Thank you for posting in SOTI Central.

There is documentation available on the Android Developers web page regarding intents, it demonstrates the fundamentals involved with intents.

With your scenario in mind, you would need to find an app or develop one that sends notifications on the screen. However, MobiControl does offer the Task Scheduler profile configuration functionality. You can use this in conjunction with showmessagebox command, this seems like the ideal solution out of the box.

Resources:

https://developer.android.com/reference/android/content/Intent.html (Main Documentation - Android Developers)

https://www.soti.net/mc/help/v15.2/en/scriptcmds/reference/sendintent.html (MobiControl - SendIntent Command)

https://www.soti.net/mc/help/v15.2/en/scriptcmds/reference/androidplus_enterprise_po.html (MobiControl - Script Commands)

Please mark this post as the solution if it resolves the query. However, feel free to reach out if you have any questions or need clarification.

Regards,

RC
Raymond Chan Diamond Contributor
4 years ago

If you only have one or two root groups in your device group hierarchy, you can simply select the "send message" action at the root-device-group level, and the same message will be sent to all devices in the whole subtree under the root group.