Hello,
We are in the process of upgrading from version 13.2 to v13.4. We still have over 3000 devices on non-ELM agents, so the first step would be to get all of these devices migrated. The problem is, many of these devices have been out of contact for months, some over a year. Is there any way besides deleting these devices to perform the upgrade. I received some information about possibly deleting them from the SQL data, but I was wondering if there were any other alternatives.
All devices Samsung tablets