Custom attributes

M
MartinsKl
ICA Gruppen AB

Anyone encountered problems with devices not receiving custom attributes?
Is there a way to resend them? CheckIn does not help.

Zebra CC6000
Agent - 14.1.5.1059

Version: 14.3.4.1087

5 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago

You can check the release notes of the server and device agents respectively at

  https://docs.soti.net/soti-mobicontrol/release-notes/

and

  https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/

to find out what have been fixed in versions after the one you used ( i.e. v14.1.5.1059 for agent and  v14.3.4.1087 for server).

Another easy way is to test with more devices of different brand/model.  If all device models show the same problem, it is likely your server that cause the problem.  Otherwise, try to use a different device agent version on your Zebra CC6000.