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Amazon Fire 7 - Agent not compatible

P
Paul
Mountain Equipment Co-op (MEC)

Trying to enroll some Amazon Fire 7 (2019) tablets into Mobicontrol, however the "Amazon" agents both install but error out afterwords saying they are not compatible.

Is there a compatible agent for these devices?

mobicontrol android-agent enrollment-issue incompatible
5 years ago
Android
ANSWERS
J
JVMOD@SOTI
5 years ago

Hello Paul,

Thank you for your post, unfortunately we do not support Amazon devices as of now as they use difference Operating System.

SOTI is constantly trying to provide best service to their customer, in future we may start supporting Amazon devices

Regards,

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