XCovers 4s - cant browse device from pc after enrollment

Solved Locked
TB
Thomas Boje
MHI Vestas Offshore Wind

Hi guys,

When I enroll Samsung XCovers 4s with Android Enterprise agent - I cant browse them afterwards via USB from pc - or I can actually see the device under My Computer, but it's empty and I dont have the option on the device for "Use USB For: File transer" No restrictions are set.

It work without enrollement 

Any good ideas?

5 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
5 years ago

Do you have a Feature Control profile applied? You likely need to apply one and then enable the USB debugging option within the profile since it will be restricted by default. 

Solution
TB
Thomas Boje
5 years ago

I have not :-) I did that now and removed the mark in "Disable USB File Transfer and USB Storage". Thanks a lot for your helo :-)