Hello there,

I'm trying to upgrade MobiControl from 2024.1.0 to 2025.0.0 and experiencing an issue at the end of the installer, at this step:

"Upgrading Web Console: Finalizing"

Error encountered:

[2024-12-16 15:14:30.706] INFO [Install] (.NET TP Worker): Finalizing Installation
[2024-12-16 15:14:30.811] INFO [BtnNext_ClickAsync] (1): Load Install failed window
[2024-12-16 15:14:30.815] ERROR [BtnNext_ClickAsync] (1): Installation failed while installing - Web Console
[2024-12-16 15:14:30.822] ERROR [BtnNext_ClickAsync] (1): 

*****************************************************************************************************************************************************************************************************************************************************
* Exception: Error occurred while executing: powershell. Exception message: An error occurred trying to start process 'powershell' with working directory 'C:\Users\xxxxxxx\AppData\Local\Temp\{BBD91520-FB19-4034-8475-60D59DBFDD5D}'. Acces refused. *

Has a kind soul experienced this error and found a solution that could be shared with me please?

Thanks!

Best regards,