Device Enrollment with LDAP - MC v14.1 & v14.3

Solved
OA
Ozan Acikalin
JAMBO GmbH

Hi everyone,

i have some trouble enrolling my devices with LDAP on MC version 14.3

The server cant find my users or groups. It was working without any
problems before i updated MC from 14.2 to 14.3.

I noticed in the directory service connections the new pane "ID" at
group attributes and user attributes. This pane seems to be new and
it is used for the GUID ( Globally Unique Identifier).

But our LDAP dont have this attribute. Do i need the GUID to get my
enrollment with LDAP work again?

Or has someone else the same issue?

6 years ago
Android
ANSWERS
G
GPMOD@SOTI
6 years ago

Hello Ozan,

We have observed an issue with LDAP integration after the MobiControl upgrade to 14.3.x, where we will also have to upgrade the Cloud Link Agent.

Could you please create a support ticket and one of our support specialist will help you with the same

Thank you!

Solution
OA
Ozan Acikalin
6 years ago

Alright....will do that.

Thank you!