SOTI Pulse Logo

Remote Control Without Notification

MO
Marco Olberts
Flughafen München

Hello,

with TC77 and SOTI 14.3 we have a Problem with Remote Control.

In the Group permission is "Control Without Notification" activated but the User get an Notification.

Where can we configure the Remote Control Notification Settings?

Thanks!

Marco

remote-control notification
6 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
6 years ago
Are you using Remote Control or Remote View? The Zebra plugin will be needed if you want to leverage silent Remote Control on the TC77 under AE
MO
Marco Olberts
6 years ago

Hi Matt,

we using RemoteControl. Oh okay, we will test it with the Zebra plugin

MO
Marco Olberts
6 years ago

Hi Matt,

we test it with the Zebra PlugIn, but the User get an Notification.

Any idea?

RC
Raymond Chan Diamond Contributor
6 years ago

Have you tried device(s) of other brand(s)/model(s) in the same device group with the same web-console administrator account?  Do you experience the same problem in such case(s)?

Similar Discussions