User Rights Mobicontrol the 2nd

Solved Locked
R
Rafael
Dänisches Bettenlager GmbH & Co. KG

Hi there, i have again a user-right problem which i want to be solved but get no solution by myself.

We use "custom data" and i want our support to be able to see these fields (custom data manager) in device details.

I have made a test user which seem to have full access (all boxes are checked for all folders and all permissions) but he can't see these fields.

Only if i gave a user "mobicontrol administrator", he can see these fields.

I see no difference between those settings.

Anyone an idea?

Edited 5 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago
Solution
RC
Raymond Chan Diamond Contributor
5 years ago

What are the version and build numbers of your MobiControl server?  Have you logged out and re-logged in with the new account after changing its global/per-group permissions?

R
Rafael
5 years ago

Everytime you change user rights, the user will be logged out automatically and you have to login again.

The server has 15.2.1.1094

R
Rafael
5 years ago

That was what i was looking for. Thanks a lot -.- I ignored those dots, don't know why...