Disable screen share protections / Black screen during remote control session

JL
Jean-Simon LALLICAN
sotisolinagroup

Hello, Since Android 15, some applications, such as Microsoft Warehouse Management, or the developer options, are no longer visible during a remote control session.

This issue occurs with both the web-based version and the legacy plugin.

This is due to the new ‘disable screen share protections’ setting, which is unchecked in the developer options, under the Apps section.

The adb command to enable this setting and recover full remote control display, without a black screen, is as follows:
adb shell settings put global disable_screen_share_protections_for_apps_and_notifications 1

Is there a script that can do this in MOBICONTROL? Or with ZEBRA StageNow?

Edited 20 days ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
20 days ago

Thats Android security feature and can't be turned off.

JL
Jean-Simon LALLICAN
20 days ago

Hello Rafael,

You can enable the ‘disable screen share protections’ setting in the Apps section of the ‘Developer Options’ settings.

The following adb command can also be used to do this. adb shell settings put global disable_screen_share_protections_for_apps_and_notifications 1

I’ve tried both of the above methods and they work – I can now access the full remote control without any more black screens.

I am looking for a way to automate this using MOBICONTROL, either via a script or a StageNow profile.

 

RS
Rafael Schäfer
20 days ago

MX documentation doesn't show such possibility as far as i have seen and you can't send adb commands through Soti to the device afaik.

M
MiKe
9 days ago

Have you tried this instead ? 

https://techdocs.zebra.com/mx/devadmin/#remote-lock-screen-allowdisallow

JL
Jean-Simon LALLICAN
9 days ago

Hello Mike,

I just tested the “remote-lock-screen-allowdisallow” setting in Stage Now. But that doesn't turn on the “disable screen share protections” option in the developer options. So it doesn't solve the problem.

 

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