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I have noticed that all new honeywell CT60 devices added with the above agent, no longer have the same API access as previous:
Previous: RC+,Work Managed Device,Advanced Android Plus 1.0, 1039
Now: Work Managed Device,Remote View
It will also not install any of the apk's that I have working on the older version
In your enrollment rule for these devices. Have you made sure that "Install Device Plugin on Enrollment" is set to YES and that the Honeywell plugins are downloaded to your environment?
If Yes - And still not working. Select your device manually and click on more to initiate a plugin installation manually via "INSTALL DEVICE PLUGIN" option
Hi Chris,
are you using the latest Firmware?
HON660-Q-90.00.08-(0203).zip
I had the experience that with this Relase are some fixes needed from Soti Side.