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Activate file transfer usb in lockdowns status bar

MT
Maxime THIBAULT
vivaticket

Hi,


I followed this page to allow file transfer USB when the device is in kiosk mode:
https://discussions.soti.net/discussions/set-ptp-as-usb-default-mode

So I added the following line in the template:
 <A href ="<MCLink0>" style="visibility: hidden">USB</a>

Then added the App-ID : Launch://com.android.settings/com.android.settings.deviceinfo.UsbModeChooserActivity

I also changed the lockdown type to native and enabled all options except "home button" and "full device lockdown"

it was working but it doesn't work anymore, I think, since the update of the agent.

Agent version : 15.2.1.1058
Device: Datalogic Memor10

status bar lockdown usb transfer
3 years ago
SOTI MobiControl
ANSWERS
G
GKMOD@SOTI
3 years ago

Hi Maxime,


What is your MobiControl version?

This could be known issue if MobiControl version is 15.2 and device agent is 15.2 as well. You may need to run the script in database then un enroll and re enroll the device.
Please run the script if on prem server:

IF EXISTS( SELECT 1 FROM sys.foreign_keys 
            WHERE name = 'FK_AndroidDeviceAPI_APIId'
              AND parent_object_id = OBJECT_ID('dbo.AndroidDeviceAPI','U') )
    ALTER TABLE dbo.AndroidDeviceAPI DROP CONSTRAINT FK_AndroidDeviceAPI_APIId;
GO


I would suggest you to create a support case and we help you further to fix this issue.


If this resolves your query, please mark this post as the solution. Also, feel free to reach out if you need clarification or have any questions.

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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