Hello,

we have a problem with SOTI Surf on Android 11

When we make a Screenshot, it will show in file system, see /storage/emulated/0/Download/SOTIsurf/0/.temp/IMG_1658912629480.jpg.

In a upload forms to send the screen the websites says successfully uploaded, but no picture was upload.

The adb log says the error
MediaProvider: Couldn't find file: /storage/emulated/0/Download/SOTIsurf/0/.temp/IMG_1658912629480.jpg

Under Android 10 the upload is functional. 
Under Android 11 the upload is functional with chrome browser.

Where is the problem located and how we can fix this error?

Technical data:

Device Zebra TC77, Android 11, OEM Version 11-23-13.00-RG-U07-STD-HEL-04

SOTI Surf 15.5.1 Build 8

SOTI MoiControl Version: 15.5.1.1010

Thanks in advance.