Windows Update 04/2023 KB5025229 cause that MCDPS & MS not able to Start after Server reboot

Solved

Hello,

we get automated installed the WSUS Updates on the on Premise Servers.

After Automated Reboot the Services from MC Deployment Service & MC Management Service was not abele to Start.

It has installed the KB5025229 / 04/ 2023 on the 2019 Server.

Windows Events was also not really helpful :(

Application: MCDeplSvr.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.

We are running on Version 15.6.3

2 years ago
SOTI MobiControl
ANSWERS
MB

Only Solution was:

Run the installer from Version 15.6.3 again without the "backup".

After that all went back to normal.

Hope that helps if someone has a simmular problem with the WSUS Updates :(

Solution
A
AMMOD@SOTI Bronze Contributor
2 years ago

Hi Marcus, 

Thanks for posting on SOTI Pulse and also for providing the solution for the same.

I would also like to add the reason behind this -  After a Windows update or Windows Server update, it is not uncommon to encounter errors or issues with certain software applications.

This can happen due to various reasons such as compatibility issues, changes in system configurations, or missing or corrupted files.

When you re-run an installer after such an update, it can often fix the errors you were experiencing.

This is because the installer typically performs checks and configurations specific to the software being installed.

By running the installer again, it can detect any changes made during the update process and adjust the installation accordingly.

This may involve updating or replacing any outdated or incompatible files, restoring system configurations, or resolving dependencies.

It's important to note that while re-running an installer can often fix issues after a Windows update, it may not always be the solution for every problem.

In some cases, additional troubleshooting steps or specific updates provided by the software vendor may be required.

In the event that you encounter similar issues in the future regarding the Management services and Deployment services, I highly recommend reaching out to our SOTI SUPPORT team at support@soti.net.

We are available round-the-clock to provide prompt assistance and ensure that the necessary steps are taken to effectively address any post-update errors or issues.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |