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Hello,
we have updatet the MC Agent on our TC77 Devices to 15.2.0.1025, after this the Soti Settings Manager is not working, i've got an Error Message "APP is not configured please contact you administrator" but the app is configured and worked without any problems until the update. I tryed to install the new settings manager release 15.5.0.2 but same result. TC77 is running on Android 8.1 OEM version 01-30-04.00-OG-U13-STD.
MC Version is 15.5.1
any idea
thx in advance
mark
Maybe it's worth to take a look into the Zebra (internal) solution Zebra OemConfig:
https://play.google.com/store/apps/details?id=com.zebra.oemconfig.common&hl=de&gl=US
This should be able to set the same and much more settings as the Soti Settings Manager.
Works fine here.
Hi Mark,
Thanks for requesting a response from SOTI Support Staff,
Thank you very much Rafael for the response. Mark, Is this issue is specific to one device, Could you please contact our technical support team and create a case. So that, we can collect logs on your device and troubleshoot further.
