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Hello community,
The Enrollment certificate was valid until 09/25/2022 and I don't get any info about it expiring.
To find under Global Setting / Certificate Authority
-> "my-sotimc_server.com/MobiControl/WebConsole/home/global-settings/CertificateAuthority"
1st problem - How do I get an info about the expiration of the certificate?
2nd problem - How can I exchange it here it comes again and again to errors.
Hi I will answer myself.
I checked again the logs and found an violation about duplicate entry...
After several trys I modify the entry on DB level and changed the name ov the certificate...
After that i try to import the new certificate and save ... and I was with success!
Soti is doing wrong her because the name should be always the same of the enrollment certificate..
I guess just the file and filenam should be updated and the valid dates...
Issue solved!
Hello Kim,
Thank you for posting on SOTI Central!
Hope you had a good weekend.
I am glad you were able to resolve the issue.
Based on your concern, it seems your instance is hosted on-premise. Thank you for sharing your experience with regards to renewing the certificate.
If have any concerns regarding the above, please feel free to reach out to support directly and one of our agents will be happy to look into it further and forward the details to the correct department if applicable.
Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net
