Android Enterprise

V
Vincent
COURIER - IT S.A. (PTY) LTD

Hi Guys

For some reason i cannot access Google Playstore. Is it because i used  afw#mobicontrol when prompted for a gmail account during the factory reset. I need to download an application but it also doesn't allow me to add another Gmail account.

Is there any alternative way perhaps 

Vincent 

5 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago (edited 5 years ago)

Please state clealy what you did and what you observed on your device screen in the process of your failed enrollment attempt.

Uaing afw#mobicontrol hash tag is the simplest and easliest approach to enrol a device to Android Enterprise.  Please note that not any Android devices support Android Enterprise.  What is the brand and model of your device?   Have you successfully enrolled any device of the same brand/model to Android-Enterprise device-owner mode?

Did you include any Managed Google account or Managed Google Play account in your MobiControl Android-Enterprise add-devices rule?  Does your device have access to the Internet or is it restricted to a closed corporate network?  Please note that any device that supports Android Enterprise lileky needs to download the latest Google Play support and related service modules before successful enrollment can be made.

V
Vincent
5 years ago

Hi

Chainway C71 and i haven't create any add device rule for the google accounts 

J
JVMOD@SOTI
5 years ago (edited 5 years ago)

Hello Vincent,

Please provide more information about the use case, do you want your devices should managed by google?

if yes, please create a google binding and add device rule associated to that binding.

Please refer following -

https://www.soti.net/mc/help/v14.4/en/console/devices/managing/enrollment/androidplus/enterprise/link_google_mc.html

While creating rule, please select Managed Google play Accounts option

last step, enter the SOTI EMM token identifier (afw#mobicontrol) when prompted to add a Google account

Launch the agent on the device and enter the enrollment ID or the enrollment URL of the add devices rule whose settings you want to apply to the device

For pushing any application from Google play store, you can go ahead and create Application Catalog Rule

Regards,