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SOTI Alerting for When too many devices go offline?

JS
Jacob Sumouske
Buckeye Mountain, Inc.

Hello all,

I am wondering if anyone knows of a way to have soti send an alert when a specific amount of devices are seen going offline? Or maybe something that would give me a similar scope of devices going offline.

Reason being, a few weeks ago we had an issue where our cellular network went down but didn't have anyone report it until the dead of night during a night shift. So, just looking for ways to be proactive for the future.

Thanks in advance for any tips!

mobicontrol alert-rule
5 years ago
Windows
ANSWERS
J
JVMOD@SOTI
5 years ago

Hello Jacob Sumouske,

Thank you for your post, please provide MobiControl version and device manufacture.

Regards,

JS
Jacob Sumouske
5 years ago

Hello,

Mobcontrol version 14.4.4.1045

The devices are Panasonic FZ-G1's running windows 10

J
JVMOD@SOTI
5 years ago

Hello Jacob Sumouske,

Thank you for your response, please go to rules -> click on Alerts -> create new

1. Select Device Event

2. Click next -> following window will be opened

3. Select Device Disconnected -> click next -> select device group -> click next -> following window will be opened

4. You can set-up email notification and click next and finish

5. Following are the links for reference -

https://www.soti.net/mc/help/v14.4/en/console/reference/dialogs/rules/alert/windowsdesktop/alert_deviceeventscard_windowsdesktop.html

https://www.soti.net/mc/help/v14.4/en/console/reference/dialogs/rules/alert/windowsdesktop/alert_emailcard_windowsdesktop.html

Regards,

RC
Raymond Chan Diamond Contributor
5 years ago

JvMOD provide the information for an alert generated when a paticular device is offline.

However, as far as I know, Soti MobiControl currently doed not have an alert rule to get triggered when the number of devices with a device-group/device-group-subtree getting offline falls below a predefined threshold.  The only way to achieve that now is to develop your own program to use MobiControl REST api calls to monitor offline status of devices of interest. 

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