App only works if its in the kiosk lockdown?

TW
Tim Wright
tmplant

Hi, 

I'm a little lost with this one... I was wondering if someone could help. We use the jobwatch app (Bigchange) we have a section where it opens a hyperlink into Samsung internet to allow a customer to allow for signatures that sends straight to designated emails.

I have allowed the Samsung internet app to be used inside kiosk however, the only way I can get it to work is if its on the lockdown screen on our kiosk? Is there a way to get this to work without it being on there ? 

a year ago
SOTI MobiControl
ANSWERS
R
Robert
a year ago

Hi,
Take a look at this article, it describes how to hide lockdown items.

https://discussions.soti.net/articles/000001557

S
SGMOD@SOTI
a year ago

Hi Tim,
 
Thanks for posting on SOTI Pulse, Thanks Robert for responding to the post, your expertise and willingness to help are greatly appreciated!
 
Have you had an opportunity to test the suggested solutions by Robert and has it successfully addressed your query?
 
If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.