Bug Report Agent Upgrade Settings on 14.4.2

JD
John Doe
Eisen Karl GmbH

U cant differentiate agent upgrade settings for device classes anymore.

So when changing the agent update settings for example "allow only when connected to lan" it gets changed for all device types (android, windows mobile 6.5 etc.).

Can some1 crosscheck this with their environment?

Kind Regards

6 years ago
Android
ANSWERS
H
HKMOD@SOTI
6 years ago

Hello John,

Are you referring to Agent and Plugin Upgrade settings? 

JD
John Doe
6 years ago

Yes thats what i ment.

I mean you are able to switch between devices right here:

So the settings made should be just directed to that device type i thought.

Acctualy it gets changed for all device types using the "same" setting, although its differently named for android and WEH legacy devices too.

if you need further information let me know.

kind regards

john

D
DDMOD@SOTI
5 years ago

Hi John Doe,

Thank you for bringing this into our notice! This is an unexpected behavior on most of the MobiControl builds.

Can you please create a case(click here) with the same information, to fix this issue on upcoming builds of MobiControl?

Regards,

JD
John Doe
5 years ago

Hello,

will open a support - ticket in the evening.

J
JVMOD@SOTI
4 years ago

Hello John,


Following up on this thread, did you created the Technical support ticket? were you able to resolve the issue? If yes, I would like to know what were the steps taken to resolve the issue and I can mark that as a Solution.


Regards,