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Unable to apply Enterprise Name as filter on a Profile

OM
Oleg Mazur
millenniumtecfreez

Attempting to assign a profile for Managed Google Play on devices, but when trying to assign a filter to have this profile apply only to devices with a specific Enterprise Name results in it not applying the filter and saying that it's invalid after pressing Assign Policy

after pressing the Assign Policy button, the below happens

device filters profile
a year ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan
a year ago

What are the version and build numbers of your server?  I don't have any similar problem in our servers as shown in the screenshot below.

RS
Rafael Schäfer
a year ago

If you are on 2024 or later, you may need to "enable" this filter criteria before able to use it.

  1. Go to the devices overview
  2. enter the search bar on the top ("search for devices")
  3. enter "enterprise name"
  4. if this entry is greyed out you need to add it first as mentioned before, to do this proceed:
  5. click the pen
  6. search for "enterprise name" again
  7. check the checkbox of it
  8. save it

Now check if you can use it as a filter riteria on profiles / app policies again.

OM
Oleg Mazur
8 months ago

I already enabled this filter criteria and it works if I just filter with it in the search bar, but when I try to use it as a filter in the device assignment stage for device profiles, I get the error in my screenshot.

I'm currnelt on build 2024.0.1.1020

K
KJMOD@soti.net
28 days ago

Hi Oleg,

Thanks for posting on SOTI Pulse, Thanks Raymond and Rafel for responding to the post, your expertise and willingness to help are greatly appreciated!

Incase you are still facing the issue, could you please create a Support Ticket so that the designated team can look into it.

Log a Case

Thank you for choosing SOTI.

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net

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