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Hi there!
I have updated Mobicontrol to Version: 15.3.0.6711 and now Legacy view does not work, it only shows a blank screen.
For example, when I choose Rules under Configurations, it should switch to Legacy view but only shows a blank or white screen.
Please advise.
Hi Petur & Eduard,
Thank you for requesting a response from Support Staff.
I suggest uninstalling MobiControl then re-install it fresh (via Control Panel -> Then Re-Run Installers EXE). That should then fix any GUI-related issues you have.
If this resolves the issue, please mark this post as the solution. Also, feel free to reach out if you have any questions or need clarification.
Regards
Hi there.
Is this procedure totally safe? Will I not lose any settings in Mobicontrol?
Hi Petur,
Ultimately you're removing the MobiControl Installation Directory files and then re-installing fresh. You're still pointing the installer to the same database you use and thus database data won't be lost. Also, depending on how many devices you have I suggest visiting the Search Service RAM allocation to prevent search integrity issues.
Hope that helps.
Regards,