Device Agent Upgrade / Windows Mobile

MS
MR Support Roboto
Tasklet Factory ApS

HI,

After an MobiControl Upgrade for an OnPremise installation from V. 13.4 -> 14.4.9.1034 we get this error when we are trying to perform a device agent upgrade for a Intermec CK3.

The current agent version is 13.4.0.4164.

The log says:

Error sending file (Error sending file "\Temp\PPC_ARM_1449M_SIGN.CAB", Timed out waiting for response)

Device disconnected

Invalid device software version (Upgrading the device agent on [::ffff:10.41.139.143]:58424)

Device (Agent) checked-in

Any idea on how to resolve this.

Regards

Dan

5 years ago
Windows
ANSWERS
M
MaikStrassmann
4 years ago

Same problem here with Honeywell CT60. :(

Currently only updating via Script is working:   install /mnt/sdcard/Download/HoneywellMobiControl1455NewGen_1023.apk

MB
Marcus Breitenthaler
4 years ago (edited 4 years ago)

Hi Dan,

 did you have checked if there is a needed Port not blocked ?

MB
Marcus Breitenthaler
4 years ago

Hey Maik, 

you have a Android Device - Dan has a Windiws CE/WM Device.

Did you get an Error Message in Logs?

M
MaikStrassmann
4 years ago

Good Morning,

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