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We are adding Windows 10 laptops, the device name in SOTI matches the Active Directory rules, however the name on the device remains the default.
I cannot find anywhere in Mobicontrol where i can see what the device name is on the computer, am I missing it somewhere.
How can I change the device name on the machine during enrollment to match the generated device name in Mobicontrol?
Thanks.
If you have the enrollment rule configured correctly and Soti should be naming the device automatically upon enrollment, you may need to open a ticket with Soti support to investigate further. I noticed a similar issue sometimes on Android 13 where an enrollment policy that has worked for years on A13 sometimes names a device with something other than what we specified, i.e. "undefined" or "unknown". This is not consistent and I believe it to be a timing issue during enrollment in my case. Hope this helps.
One simple way is use send-script device action with the following Powershell script, and get the script output from "Script Details" in the "Scripts" tab :
$ComputerName = $env:COMPUTERNAME
echo "Machine Name: $ComputerName"
The name returned is all in uppercase.
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Hi Paul,
Thank you for posting on SOTI Pulse.
And thank you to Richard Rosso and Raymond Chan for your helpful contributions — your expertise is always appreciated!
Just checking in to see if Richard’s and Raymond's suggestion helped resolve your query regarding Windows Modern Device Name?
You may also find these helpful:
Adding Windows Modern Devices
Enrolling Windows Modern Desktop Devices
Note: You can select your MobiControl version from the top-right corner of the page to see the relevant instructions.
If you need any further assistance, feel free to reply — we’re happy to help!
Warm regards,
KSTMOD