Signal appear empty, can't create new but database is filled

OD

Since a few weeks we have an issue where the signal page appears blank, and we can't create new signals.

Looking in the database I see my previously created rules. 

Empty page

image.png

Database 

image.png

Error message in creation 

2 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

Have you checked the integrity of your MobiControl search cache and manually force any re-synchronization?

J
JEMOD@SOTI Bronze Contributor
2 years ago

Hi Ophelien,

Thank you for posting on SOTI Pulse! 

Could you let us know what version of MobiControl you are using? 

As mentioned by Raymond above, please have a look into your search integrity under global settings -> Console Settings -> Search Index Sync. If the percentage is low, I would like to recommend performing a search rebuild via the steps I have linked below.

Search Sync Rebuild

Let us know if this can help.

Kind regards,

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