Soti MobiControl Donut Chart misrepresenting information

I get really annoyed when I look at the donut charts (stacked or normal or 3D) in the SOTI MobiControl interface as they look promising but when you look at the data they are misleading.

The most basic example is this donut chart that shows the online/offline devices:

chart with no data

You can see at a glance that ca. 60% of the devices are Online and 40% are Offline, but in reality that is not the case.

In this example, out of 1975 devices, only 119 are offline which is ca. 6% and not 40%

When you hover over the offline portion, the data is clearly there:

donut chart with data

It think that it is really a shame that such a cool diagram gets fed with false information for some reason. 

Does anybody know if it will be fixed in the near future?

5 months ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
5 months ago

It will be fixed in 2025.0.3 at least (not sure about other version in the 2025 case) at least for the numbers but not for the graph-split afaik.

MD
Matt Dermody Diamond Contributor
5 months ago

Yes this it is laughably bad that they released it this way. It's like they did no QA at all. The relative sizing of the charts has been broken for several versions now, making the charts useless. 

MD
Matt Dermody Diamond Contributor
5 months ago

It is at least working on 2025.1.0 now from what I'm seeing.

SS
Support Staff Account
4 months ago (edited 4 months ago)

Hello @Fadil Smajilbasic,  

Are you still experiencing the same issues?  Have you considered testing/upgrading to a later version to take advange of the fixes that have been applied to the grafts?

Warm Regards,

SOTI Support Staff