Hi all,

I would like to update Zebra TC77s via a file sync rule linked to a dynamic group in SOTI. I've done this in the past by setting the rule to "download from server" and entering the filepath into the "Server File / Folder Name" field. This is not possible to me as of now, as the rule expects me to use %ROOT% before the actual filepath.

The MobiControl Version is 2025.1.2.1007, I last created a filesync rule in January, without this problem. All old filesync rules still work, there are 18 rules active right now. MobiControl was last updated in February, from Version 2025.0 to the mentioned 2025.1. After the update we tested only the functionality of the already present rules, not the creation of new one.

The server is set up in a way, that Windows and all the programms are on one disk (C) and all data is on the other (D). 

For some reason I can't upload images to this discussion so I will just describe it further.

Under "File Settings" I am selecting "Download from Server". The field "Server File / Folder Name" is prefilled with the input "%ROOT%". When deleting the input the field gets a red egde and is marked "Required". The inside of the field now states: "Use "%ROOT%\" followed by path".

The path used before was D:\Folderexample\Folderexample\, when I enter this after %ROOT%\ (like this: %ROOT%\D:\Folder\Folder\) I get an error while saving the profile. The error is quite generic: ERROR, Could not update 'A14_HEL_FULL_14-38-04_LAN' policy.

The path behind %ROOT% is "C:\MobiControl", I have tested this folder and it works, but sadly this is no option, as I mentioned above we split data and OS/programms and the OS disk is quite small.

Can I somehow change the default ROOT without moving or updating Mobicontrol?
I have found a draft for the new 2026 Version (Link: SOTI MobiControl Product Support) but I just don't understand why this worked before with our current version and the ones before.