Error in logs

JM
Johnathon Marshall
Saint Elizabeth Healthcare

Hey Everyone,

All of my devices are getting the following error and I'm not sure why. Has anyone seen this before? No messages have been sent to the devices that I am aware of.

Error sending message (Error sending message (type=22), Connection is closed)

Thanks,
Johnathon

7 years ago
Android
ANSWERS
S
SMod@Soti
7 years ago

Hi Jonathan,

This error comes up when the connection between the device and the MobiControl DS is broken unexpectedly. This can be caused by device going offline due to any reason. In most of the cases, this error is harmless and means that the device was disconnected when the DS tried to push an update to the device.

Please let me know if you have any further questions.

Thanks