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Samsung Tablet WIFI Switch

P
PlokPlok
Hema

Hi all,

We have some Samsung tablets in our environment. 

But they keep switching WIFI profiles.

We have one staging profile using a WPA2 passphrase and a cert based wifi.

After switching to the production wifi (cert based) the device keeps switching back now and then.

With our Zebra devices we are able to use the MX framework. But there is nothing like that on a Samsung tablet.

Does anyone have something to resolve this?

samsung wifi samsung-galay-tab certificate-wifi
5 years ago
Android
ANSWERS
D
DDMOD@SOTI
5 years ago

Hi Plok,

Thanks for the post!

The above situation mentioned is rare and it would require further troubleshooting and deep analysis to understand the Samsung device behavior. So, can you please raise a support case(click here) or call SOTI Support team(click here) to assist you better?

Regards,

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