Experience Samsung Galaxy Tab S8

M
MaikStrassmann
KWS SAAT SE

Hello dear Soti users,

For our Samsung Galaxy Tab S8 devices, our IT is currently using Microsoft Intune.
Unfortunately, we are not satisfied with the setup and would like to do a test in Soti with the devices.
Specifically, switching users is a problem with intune (at least for us apparently) because you stay logged into apps like Onedrive and Sharepoint in the background. That means the user can see the data from the previous user.

We have an on-prem installation of Soti which is only accessible via LAN via proxy. Unfortunately there is no staging wifi.
At the end the devices will be used in Wifi, but for this first certificates are needed which are only obtained after the Mobicontrol setup.

I have connected the device with a USB docking station to our LAN. However, the settings for the proxy are not saved in the LAN settings, so I end up not reaching the Mobicontrol server.

They will not even save right after the first startup after a factory reset.

Have you had a similar problem and been able to solve it?
Or do you think Soti should always be used with a staging wifi?

With our other Zebra/Honeywell devices, it doesn't make the installation as automated as it could be, but at least you get the devices running because there the proxy will be saved.

What is your experience with the Samsung Galaxy Tab?

2 years ago
SOTI MobiControl
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

For Samsung Galaxy Tab S8, you might need to check the latest feature of the free Knox Mobile Enrollment (KME) product available in your country and for your device firmware version.  There are options to support deployment via USB Ethernet, proxy server, etc.