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Connecting remotely to a mc18, I see the display inverted;
It's a big problem, you can not manage the device correctly because the controls are reversed;
There is a solution? The devices are unmanaged!!!
Please...
Hi Arturo.
We have the same issue in our 13.x.x environment.
A Zebra patch fixed it for us. MC18 v. 01.11.02 LifeGuard Update 02.
From release notes:
SPR32991 – Resolved an issue wherein Remote View Screen is coming upside down.
Regards
Marcus
Ok!
Is there a way to do it with Soti mobicontrol?
Thanks for the support!
Yes you can send the patch to the device using a file sync rule or a package.
To apply the patch you need to run a Intent as a post install or post sync script. Example:
sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=%sdcard%/Patch.zip;end"
You could also use Zebra StageNow to create an OS update XML file and launch it using Soti script syntax "mxconfig"
I'm trying to evaluate the best process for pushing OS Updates to devices and still can't decide between a File Sync rule and a Package containing the Update with a Post Install script. Is there any advantage that the File Sync rule provides over a Package?
Hi Marcus!
We have followed part of your directions (large part :-)) and we solved the problem!!!
Using SOTI as deployer. And the display of the devices through the remote control is back to being correct, perfectly oriented.
Thank you very much!
