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Hi,
We had problems when trying to install the application by uploading the IPA file via Apps Policy. where when the application appears on the device an error appears as in the picture.
We use enrollment device types and unsupervised devices. Is it true that on an unsupervised device you can't push the IPA file type application?
What are the version and build numbers of your MobiControl server? What about the firmware version of your Apple device?
Have you done any test on another .ipa app and got the same result?
For unsupervised device, "silent" push is not supported. What options did you configure in your app policy? Did you get any prompt on the device screen on starting installation of the app?
Check with the developer/vendor of the app to see if the app has been developed with proper Apple developer's license (Apple Developer 'Enterprise' Program)?
What are the version and build numbers of your MobiControl server?
-- 2024.1.0.1052
What about the firmware version of your Apple device?
-- 17.4.1
Have you done any test on another .ipa app and got the same result?
-- Yes, same
For unsupervised device, "silent" push is not supported. What options did you configure in your app policy?
-- Mandatory
Did you get any prompt on the device screen on starting installation of the app?
-- Yes
Hi Carmadi
Thanks for posting on SOTI Pulse.
Thanks, Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!
Have you had an opportunity to test the suggested solutions Raymond and has it successfully addressed your query?
If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
Technical Support, SOTI Inc.
