Not possible to register phone number to professional mailbox

FB
François B
sotipanoptesfr

Hello,

The device has been enrolled under pro profile on managed device.

When the customer receives a call phone.

It's not possible to register the phone number under Outlook.

Any idea ? please

2 years ago
SOTI MobiControl
ANSWERS
FB
François B
2 years ago

Adding sceenshot.

Thank you,

M
MPMOD@SOTI Gold Contributor
2 years ago

Hi François,

Thank you for posting on SOTI Pulse! 

1. Can you confirm that Outlook is installed on your devices?

2. What is in the pro profile? Is there a lockdown configuration?

3. Have you tried asking Outlook support about this?

Kind regards,

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