No Matches Found!
Try with a different search term
Hello all,
I was looking to enroll a test device (CT60) in SOTI with A12 but it looks like with this final step from the Honeywell Device Provisioning:
Set device owner : net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter I get an error message: "Can't set up device" and that's it...
It's a new thing for sure, everything is okay with A10.
I will appreciate any feedback.
Thanks!
Hi Remy,
from which Version you Upgrade to 94.00.03-(0037) or 93.00.03-(0037)?
Or has your device a other A12 Version - my experience is to wait till a few Relases are done that the most Issues are fixed. 9*.00.03-0037 is the last Relase what is available.
Are you using the Entrprise Provisioner to create a Enrollment QR Code?
Hi Marcus,
The upgrade is not a problem, I was able to install the 94.00.03-(0037) over an 90.00.16-(0264) but after a factory reset and a "re-enrollment" via HDP (barcode) not anymore...
Hi Remy,
means a Code what you had created for the CT60 is not working with the Devices what are on Android 12?
I have tested it on my side with a CT40 (Same Firmware) existing (old) QR Code and it is working without any Problems.
Honeywell Recommands to me to set only Basic in the Enrollment QR Code.
Means only the Wifi Setting, download & install the MobiControl APK & enroll it inot MobiControl.
The rest can be set over the UEMConnect App on the Devices.
Example how a Provisioner configuration can look like:
<ConfigDoc name='Provisioner'>
<SettingsPackage>pkg/HON660/[87-88].00.12/</SettingsPackage>
<Section name='CommandTask'>
<Key name='Action'>ClearAllTasks</Key>
</Section>
<Section name='Tasks'>
<Section name='Task'>
<Key name='Action'>WaitForNetwork</Key>
</Section>
<Section name='Task'>
<Key name='Action'>Delay</Key>
<Key name='Source'>7000</Key>
</Section>
<Section name='Task'>
<Key name='Action'>InstallApk</Key>
<Key name='Source'>http://TEST/Scanner/Mobi.apk</Key>
<Key name='DownloadRetryCount'>
</Key>
</Section>
<Section name='Task'>
<Key name='Action'>SetDeviceOwner</Key>
<Key name='Destination'>net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter</Key>
<Key name='nvp' type='string'>"enrollmentId":"ENROLLMENTID"</Key>
</Section>
</Section>
</ConfigDoc>
Includes
1. Waiting till network is Available
2. wait 7000 Miliseconds
3. Download the MobiControl APK & install it
4. Set Device Owner & Enroll the Device to MobiControl
Hi Marcus,
It really was an incompatible sequence with Android 12 in the provisioning.
Thanks!
Hi Remy
Thanks for posting on SOTI Pulse and thanks Marcus for responding to the post.
Have you had a chance to test the suggestions provided by Marcus?
If it resolved your query please mark this conversation as a solution.
Thank you.
Kind regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |