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Hi,
I'm having problems deleteing custom data.
I open open group details --> configurations tab --> Custom Data
There I can enable or disable Custom Definitions.
When I trie to delete it (hamburger menu or the garbage bin), I get the message:
"Custom Data with name xxxx already in use"
Is there another procedure te delete this or any tips?
Regards, Mark
You have to check which data-collection rule(s) is/are currently using the "custom data" item that you intend to delete. In each such rule, make sure you unselect the "custom data" item. After this clean-up, you can remove the custom data item for good.
Hello Mark,
Thank you for posting on SOTI Central!
Yes, if the custom data is in use you won't be able to delete it. Please let us know if Raymond's response helped you to fix your issue?
Kind regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net