APN profile not updating zebra devices

PH
Phil Harborne
DHL Supply Chain Management GmbH

Hi All, 

I have been trying to roll out some APN settings for new sim cards to zebra tc57 and tc75 devices. Profile installs fine, no errors on logs but when going into the device APN settings the new APN settings arent present. 

Soti v14.4 and all devices are android enterprise builds. Also updated latest zebra plug in and made no difference. 

Any ideas? 

5 years ago
Android
ANSWERS
J
JVMOD@SOTI
5 years ago

Hello Phil,

Thank you for your post, please share OS version and screenshot of APN profile settings.

Regards,

MD
Mark Doepelheuer
5 years ago (edited 5 years ago)

Hi,

i had the same problem, do you have installed the device plugin 1.6.0.102 ? after this installation it works for me

mark

PH
Phil Harborne
5 years ago

Devices are 

Zebra TC57 - O.S 8.1 - Enterprise build - oem - 01-23-18.00-OG-U00-STD - API 27

i did also try updating zebra plug in to the latest version on our server which was 1.12.0.104 and had no affect. 

 
 
PH
Phil Harborne
5 years ago

APN settings

displane and access point name both inetd.vodafone.iot

MCC - UK234

MNC Vodafone Ltd 15

Access point type - Internet+MMS

default connection ticket

the rest all is blank