Bluetooth pairing Xcover 4 and SPP-R310 Bixolon with Lockdown

BR
Bruno Rame
COPPERNIC

When we start the pairing, the BT PIN box is blocked by the lockdown.

We have to put the lockdown off to pair the two products

7 years ago
Android
ANSWERS
AG
Allen Gulbrand
7 years ago

Have you tried using Soti's settings manager? I am sure you are blocking access to the settings menu using the lockdown. Soti's settings manager will allow users the ability to change Screen, Wifi and bluetooth settings. 

Settings Manager APK - https://www.soti.net/files/apks/SettingsManager-release-ReleaseSigned_13.4.0_B71.apk

How to Guide - https://www.soti.net/mc/help/v14.1/en/console/configurations/settingsmanager/configuring_pconfig.html

BR
Bruno Rame
7 years ago

Thank you but I have the same issue with the settings manager app.

The pairing notification plays a sound but the window is not displayed.

We have no problem with Coppernic C-five in the same configuration ( we don't need to install settings manager )

BR
Bruno Rame
6 years ago

The problem has been escalated to the support

SM
Sean Moore
6 years ago

I am having the same issue.

The Settings Manager give be an incorrect PIN or Passkey message and the printer reports a failed pairing.

CD
Charles d'Avoine
6 years ago

has a solution been found for this issue yet?