Hi all,

there seems to be a problem with RC (plugin downloaded from soti.net) and TC20 latest AE agent (13.6.0.1662). When AE agent is updated to the latest version, then a reboot of device the remote control stop working, in details: RC stay in "waiting screen". It does not matter the version of Android (Nougat or Oreo), the problem it's with the AE agent.

In a Zebra TC51, same plugin, same agent version, same enrolment type works fine.

Has anyone had the same problem?

Thank you,

Filippo